Living, Working and Doing Business in the United Arab Emirates
A federation of seven emirates and a hub for business, finance and trade: no personal income tax on individuals, English widely used as a working language, residence through a permit system.
Dubai and Abu Dhabi draw residents, employees and business owners from across the world. The United Arab Emirates is a federation of seven emirates, positioned as a hub for business, finance and trade between Europe, Asia and Africa. Entry and residence are governed by the UAE's own federal law: apart from citizens of the other Gulf Cooperation Council states, who do not need a visa to enter, living and working in the country requires a residence permit, most often tied to a job, a company, a property or a category set out by the federal identity and citizenship authority.
The absence of any income tax on individuals is the feature most often cited. Against that, the cost of living is high, particularly housing, private international schooling and health insurance. The tax picture also needs stating precisely: there is no personal income tax, but a federal corporate tax has applied since financial years beginning on or after June 1, 2023, and an individual's overall position turns on where they are tax resident and on the treaty in force between the UAE and the other state or states concerned.
This guide covers the practical questions first, cost of living, employment, entry and residence, taxation, company formation and property, before turning to working culture in the Emirates, at the meeting point of the Arab Gulf world and a highly international workplace. Throughout, it distinguishes what is FEDERAL, which includes entry, residence, labour law, corporate tax and VAT, from what is set by an individual EMIRATE or by a free zone, which includes property ownership by non-nationals, alcohol, free zone licensing and, in the financial free zones, an entire separate legal framework.
Living, working and doing business in the United Arab Emirates
Before the cultural codes, here are the practical questions that shape a move to the UAE: where to live and on what budget, how work is regulated, how a residence permit is obtained, how the tax framework operates, how a company is set up and how property ownership works.
1. Living in Dubai (and Abu Dhabi): cost of living
Key points
- Dubai holds the largest share of the international population, followed by Abu Dhabi. Sharjah is cheaper, at the cost of a longer commute.
- The absence of an income tax on individuals does not make the cost of living low: the budget is driven by housing, schooling and healthcare.
- Rents are traditionally paid in advance by cheque, often one to four cheques covering the year, and have risen sharply since 2022. Monthly payment options exist through private platforms, for a fee.
- Children of foreign residents attend fee-paying private international schools.
- Health insurance is a condition of issuing and renewing a residence permit. Since January 1, 2025 the federal basic scheme has extended the same requirement to private-sector employees and domestic workers in Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.
Texts and sources in detail
Dubai holds the largest share of the international population, followed by Abu Dhabi; Sharjah is cheaper, at the cost of a longer commute. The absence of an income tax on individuals does not make the cost of living low: the budget is driven by housing, schooling and healthcare.
Housing is the dominant item. Rents are traditionally paid in advance by cheque, often one to four cheques covering the year, and have risen sharply since 2022. Monthly payment options have developed through private platforms, for a fee, but annual payment remains the norm.
Two further items weigh on family budgets. Schooling, because children of foreign residents attend fee-paying private international schools. And health insurance, which is a condition of issuing and renewing a residence permit: cover has long been mandatory in Dubai and Abu Dhabi, and since January 1, 2025 the federal basic health insurance scheme has extended the same requirement to private-sector employees and domestic workers in Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah. Rather than reasoning in averages, the more useful exercise is to compare a current net position with a projected one:
2. Working in the UAE
Key points
- Hiring is concentrated in finance, notably the Dubai International Financial Centre and Abu Dhabi Global Market, in technology and artificial intelligence, healthcare, construction and real estate, logistics and trade, and tourism, hospitality and aviation.
- Because the UAE levies no income tax on individuals, an advertised salary is not reduced by income tax withholding.
- Private-sector employment runs on fixed-term contracts, renewable for a similar or shorter duration, and pre-existing unlimited-term contracts had to be converted.
- Working hours are 8 hours a day or 48 hours a week. During Ramadan they are reduced by two hours a day, for Muslim and non-Muslim employees alike and with no deduction from wages.
- The end-of-service gratuity is calculated on the last basic salary only: 21 days per year of service for the first five years and 30 days per year thereafter, capped at two years' wage. An optional savings scheme is available as an alternative.
- Arabic is the official language and English is the working language in most international companies and in the free zones. The Dubai International Financial Centre and Abu Dhabi Global Market run their own civil and commercial frameworks, their own courts and their own employment regulations.
Texts and sources in detail
Hiring is concentrated in finance, notably the Dubai International Financial Centre and Abu Dhabi Global Market, in technology and artificial intelligence, healthcare, construction and real estate, logistics and trade, and tourism, hospitality and aviation. Because the UAE levies no income tax on individuals, an advertised salary is not reduced by income tax withholding. Sector bands are set out below, in the Sectors and salaries section.
Private-sector employment is governed federally by Federal Decree-Law No. 33 of 2021, in force since February 2, 2022 and administered by the Ministry of Human Resources and Emiratisation. Three points are worth knowing:
Arabic is the official language, and English is the working language in most international companies and in the free zones. The financial free zones are a separate legal world: established under Federal Law No. 8 of 2004 and, since the 2004 amendment of article 121 of the Constitution, exempt from federal civil and commercial laws while remaining subject to UAE criminal law, the Dubai International Financial Centre and Abu Dhabi Global Market run their own civil and commercial frameworks, their own courts and their own employment regulations.
In the mainland private sector, Emiratisation targets set nationally by the Ministry of Human Resources and Emiratisation require establishments with 50 or more employees to raise the share of Emiratis in skilled roles by 2 per cent a year. Establishments with 20 to 49 employees in 14 designated economic activities were required to employ one Emirati by the end of 2024 and a second by the end of 2025. Financial contributions are payable where a target is missed, and the two bands are charged differently: establishments with 50 or more employees pay a monthly contribution of AED 6,000 for each Emirati not employed against the target, rising by AED 1,000 a year until 2026, while establishments with 20 to 49 employees pay an annual contribution, set at AED 96,000 collected from January 2025 for the 2024 target and AED 108,000 collected in January 2026 for the 2025 target. These are obligations on the employer, not on the employee.
3. Entry and residence: sponsorship, Golden Residency, Green Residence
Key points
- Citizens of the other Gulf Cooperation Council states, Bahrain, Kuwait, Oman, Qatar and Saudi Arabia, do not need a visa, and a long list of other nationalities is admitted without arranging one in advance, among them Australia, Canada, China, Japan, New Zealand, Singapore, South Korea, the United Kingdom, the United States and the EU and Schengen member states.
- How long that admission lasts is not stated centrally, and individual missions publish durations that contradict one another. Confirm the permitted stay with the UAE mission accredited to your own country before booking; nationals of the Russian Federation are admitted for 90 days within any 180-day period.
- A conditional band covers nationals of India, Kenya, Indonesia, Vietnam, Thailand, the Philippines and South Africa holding a residence permit valid at least six months from the United States, an EU member state, the United Kingdom, Singapore, Japan, South Korea, Australia, New Zealand or Canada: 14 days extendable once, or 60 days not extendable, with the visa used within 30 days of issue. Everyone else obtains an entry visit visa in advance through a sponsor.
- A passport valid for at least six months from the date of entry is required in every band. Living and working in the country requires a residence permit, tied most often to a job with the employer as sponsor, but also to a company, a property or a category defined by the federal authority.
- Golden Residency is self-sponsored, with the duration set route by route: ten years for public investment of at least AED 2 million and for exceptional talents and rare specialisations, five years for an entrepreneurial project of at least AED 500,000 certified as innovative. On the property route, ownership of at least AED 2 million held without a loan, the published duration is not the same from one official page to the next: five years on the current pages, ten on an older service card.
- Green Residence runs five years for skilled workers with a bachelor's degree and a monthly salary of at least AED 15,000, and for freelancers with annual freelance income of at least AED 360,000 over the previous two years. A resident may sponsor a spouse and children on a minimum salary of AED 4,000, or AED 3,000 plus accommodation.
Texts and sources in detail
The UAE runs its own entry policy, in nationality bands, administered federally by the Federal Authority for Identity, Citizenship, Customs and Port Security and, in Dubai, by the General Directorate of Residency and Foreigners Affairs. Citizens of the other Gulf Cooperation Council states, Bahrain, Kuwait, Oman, Qatar and Saudi Arabia, do not need a visa. Beyond that, a long list of nationalities is admitted without arranging a visa in advance. The General Directorate of Residency and Foreigners Affairs in Dubai publishes that list, and it includes Australia, Canada, China, Hong Kong, Ireland, Japan, Malaysia, Monaco, New Zealand, the Russian Federation, Singapore, South Korea, the United Kingdom, the United States and the EU and Schengen member states, all in one undifferentiated list. The Ministry of Foreign Affairs publishes a parallel classification of nationalities as visa-free or visa-required. How long the admission lasts is a different question, and the UAE does not answer it centrally: neither the Ministry of Foreign Affairs classification nor the Dubai directorate's list states any duration, and the UAE government portal no longer carries a list of its own, stating that the arrangements may vary from time to time and directing travellers to the UAE mission accredited to them. Individual missions do publish durations and they contradict one another, including for the same nationality: the mission in Wellington states that New Zealand passport holders receive a multiple-entry visit visa for up to 90 days within any 180-day period, while other missions place New Zealand at 30 days, and South Korea appears in a 90-day list at one mission and a 30-day list at another. Several missions place Australia, Canada, Japan, Singapore, the United Kingdom and the United States at 30 days or one month, but those pages are demonstrably out of date on other entries, so that figure is not stated here as the rule. One emirate-level authority does put a figure on the band as a whole: the Abu Dhabi Residents Office states that for the countries concerned an entry visa is issued automatically on arrival and is valid for 30 days, with a 10-day extension. It publishes no list of those countries alongside it, and a flat 30 days cannot be squared with the 90 days within 180 that the Wellington mission gives New Zealand or with the Russian agreement, so it is recorded here as what Abu Dhabi publishes rather than as the federal rule. One duration does rest on an instrument rather than on a mission page: nationals of the Russian Federation are admitted for 90 days within any 180-day period under the mutual visa exemption agreement in force since February 17, 2019. For every other nationality in this group, no permitted stay is stated on this page, because none could be established from a current central UAE source, and the mission pages that state one are not consistent with each other. Confirm it with the UAE mission accredited to your own country before booking. A conditional band runs alongside those. The Dubai residency directorate's own service card for it names nationals of India, Kenya, Indonesia, Vietnam, Thailand, the Philippines and South Africa who hold a residence permit issued by the United States, an EU member state, the United Kingdom, Singapore, Japan, South Korea, Australia, New Zealand or Canada, valid for at least six months; Indian nationals holding a valid United States visa qualify on the same footing as residence-permit holders. The permitted stay is either 14 days from entry, extendable once for the same period, or 60 days from entry and not extendable, and the visa must be used within 30 days of issue. India was brought into the wider set of issuing jurisdictions from February 13, 2025, having previously qualified only on a United States, United Kingdom or EU document; an older directorate service card still carries that narrower wording, and the current card is the one stated here. Everyone else obtains an entry visit visa in advance, through a sponsor: a relative or friend resident in the country, an employer, a hotel or an airline. The lists change: the UAE government portal no longer publishes them itself, states that they may vary from time to time and directs travellers to the UAE mission in their own country, and a passport valid for at least six months from the date of entry is required in every band.
A short visit and settling are separate matters. Living and working in the country requires a residence permit, which is tied to something concrete, most often a job with the employer acting as sponsor, but also a company, a property or a category defined by the federal authority. The main routes are:
Three further points, presented for information. Health insurance is required for the issue and renewal of a residence permit, and since January 1, 2025 that requirement covers private-sector employees and domestic workers in all seven emirates. Alcohol is regulated at emirate level rather than federally, and each emirate publishes its own rules on its own legal portal; the federal position stated on the government portal is that drinking alcohol without a licence, or being under the influence of alcohol in public, is a punishable offence. During Ramadan, working hours are reduced by two hours a day for all private-sector employees, Muslim and non-Muslim, without any deduction from wages; non-Muslims are not required to fast, some restaurants adjust their opening hours during daylight, and restaurants and food courts in shopping malls provide designated areas away from those who are fasting. Separately, Federal Decree-Law No. 41 of 2022 on Civil Personal Status governs marriage, divorce, inheritance, wills and proof of parentage for non-Muslim residents, unless a person elects the law of their home country: civil marriage requires both parties to have reached 21 Gregorian years, and where there is no will half the estate passes to the surviving spouse and the other half is divided equally among the children, without distinction between sons and daughters.
Which route applies is determined by the basis of the stay, employment, company ownership, investment or a category defined by the federal authority, and by the applicant's family situation.
This information is provided for educational and factual purposes and does not constitute legal or immigration advice. Entry, residence and personal status rules are set by the federal authorities and by each emirate, and they change over time.
4. Salary without income tax, and the tax framework
Key points
- The UAE levies no income tax on individuals: salaries are paid without any withholding on that account.
- Other taxes do exist: value added tax since 2018, excise tax on specified goods, and a federal corporate tax on business profits for financial years beginning on or after June 1, 2023.
- VAT is 5%, with a mandatory registration threshold of AED 375,000 of taxable supplies and imports. Corporate tax is 0% on taxable income up to AED 375,000 and 9% above that.
- The absence of a local income tax does not settle an overall position: that turns on where a person is tax resident and on the treaty in force between the UAE and the other state or states concerned, of which 137 have been concluded.
Personal income tax
none; the UAE does not levy income tax on individuals
Value added tax (VAT)
5%, introduced on January 1, 2018, with a mandatory registration threshold of AED 375,000 of taxable supplies and imports
Corporate income tax
0% on taxable income up to AED 375,000 and 9% above that, for financial years beginning on or after June 1, 2023
Texts and sources in detail
The United Arab Emirates levies no income tax on individuals: salaries are paid without any withholding on that account. That statement needs to be placed alongside two others.
First, other taxes do exist: value added tax since 2018, excise tax on specified goods, and a federal corporate tax on business profits since financial years beginning on or after June 1, 2023. Second, the absence of a local income tax does not by itself settle an individual's overall position. That turns on where the person is tax resident and on the tax treaty in force between the UAE and the other state or states concerned; the Ministry of Finance states that the UAE has concluded 137 double taxation agreements. Depending on the length and nature of presence, the household and the source of the income, the applicable rules differ. This information is educational and does not replace the analysis of a qualified professional.
This information is provided for educational and factual purposes and does not constitute tax advice. Determining a tax residence and applying any relevant tax treaty are matters for a qualified professional (tax lawyer, chartered accountant).
5. Setting up a company: free zone or mainland
Key points
- Two frameworks coexist: free zones, established within an individual emirate and licensed by that zone's own authority, with a scope of activity centred on the zone and on international markets, and the mainland, which allows direct trade throughout the country.
- 100 per cent ownership by foreign shareholders has long been allowed in free zones, and the requirement for a majority Emirati shareholder on the mainland was removed for most activities. Restrictions remain in sectors named as strategic, among them security and defence, telecommunications, banking, insurance and financing, and commercial agencies.
- Corporate tax is 0% on taxable income up to AED 375,000 and 9% above that, for financial years beginning on or after June 1, 2023.
- A resident business whose revenue is AED 3,000,000 or less in the current tax period and in all previous ones may elect a nil taxable base. The relief runs to tax periods ending on or before December 31, 2029, and is not open to a Qualifying Free Zone Person or to a member of a multinational group with consolidated revenue above AED 3.15 billion.
- A Qualifying Free Zone Person is taxed at 0% on qualifying income and 9% on the rest, subject to carrying out its core income-generating activity in the zone with adequate assets, staff and operating expenditure, to audited financial statements and transfer pricing compliance, and to a limit on non-qualifying revenue of 5% of total revenue or AED 5,000,000, whichever is lower.
- A company can also be the basis of a residence permit for its owners and their family. Setup costs move with the zone, the activity, the number of visas and the office, so a figure quoted for one project does not transfer to another.
Corporate income tax
0% on taxable income up to AED 375,000 and 9% above that, for financial years beginning on or after June 1, 2023
Small Business Relief
under Ministerial Decision No. 73 of 2023, a resident business whose revenue is AED 3,000,000 or less in the current tax period and in all previous ones may elect a nil taxable base; the election is not open to a Qualifying Free Zone Person, or to a member of a multinational group with consolidated group revenue of more than AED 3.15 billion. The Ministry of Finance announced on August 7, 2026 the issuance of Ministerial Decision No. 131, which extends the relief to tax periods ending on or before December 31, 2029
Free zone regime
a Qualifying Free Zone Person is taxed at 0% on qualifying income and 9% on the rest, subject to carrying out its core income-generating activity in the zone with adequate assets, staff and operating expenditure, to audited financial statements and transfer pricing compliance, and to a de minimis limit on non-qualifying revenue of 5% of total revenue or AED 5,000,000, whichever is lower
Texts and sources in detail
Two frameworks coexist. Free zones, such as the DMCC and IFZA in Dubai and the financial free zones DIFC in Dubai and ADGM in Abu Dhabi, are established within an individual emirate and licensed by that zone's own authority, with a scope of activity centred on the zone and on international markets, and have long allowed 100 per cent ownership by foreign shareholders. The mainland, the onshore territory, allows direct trade throughout the country: Federal Decree-Law No. 26 of 2020 amending the Commercial Companies Law, in effect from 2021 and later consolidated by Federal Decree-Law No. 32 of 2021, removed the requirement for a majority Emirati shareholder for most activities. The Cabinet retains the power to designate activities of strategic impact where restrictions remain, and the sectors named as restricted include security and defence, telecommunications, banking, insurance and financing, commercial agencies, the organising of Hajj and Umrah, and fishing and pearling.
The choice between a free zone and the mainland turns on the activity, on whether the customers are domestic or international, and on the need for visas and office space. Setup costs and timelines vary widely by zone and by activity.
A company can also be the basis of a residence permit for its owners and their family. A separate regime applies to large groups: a Domestic Minimum Top-up Tax under Cabinet Decision No. 142 of 2024 applies for financial years starting on or after January 1, 2025 to UAE entities of multinational groups whose consolidated revenue reached EUR 750 million or more in at least two of the four preceding financial years, bringing their effective rate in the UAE to the 15 per cent global minimum. Because setup costs move with the zone, the activity, the number of visas and the office, a figure quoted for one project does not transfer to another.
The structure, free zone or mainland, and the regime that follows from it are determined by the activity and by the market being served.
This information is provided for educational purposes and does not constitute legal, tax or accounting advice. For a specific situation, the support of a qualified professional is recommended.
6. Buying property in Dubai
Key points
- Property ownership by non-UAE nationals is set by each emirate, not federally.
- In Dubai, within the designated areas a non-national may acquire freehold ownership, usufruct rights or leasehold rights for up to 99 years. Outside them, the emirate's published position provides for none of the three.
- In Abu Dhabi, non-UAE nationals, whether individuals or companies, may own and acquire all original and in-kind rights in property located within designated investment areas.
- The registration fee on a sale in Dubai is 4 per cent of the sale value, set as 2 per cent payable by the seller and 2 per cent by the buyer. Fixed items are added, along with a registration trustee fee of AED 4,000 plus VAT where the sale value is AED 500,000 or more, and AED 2,000 plus VAT below that.
- Ownership of property worth at least AED 2,000,000 held without a loan opens a Golden Residency, on production of a letter from the emirate's real estate registration department proving ownership, valid health insurance and a passport valid for at least six months. The published duration is not the same from one official page to the next: five years on the current pages, ten on an older real estate investor service card.
Texts and sources in detail
Property ownership by non-UAE nationals is set by each emirate, not federally. In Dubai, Regulation No. 3 of 2006, made under Law No. 7 of 2006 on Land Registration in the Emirate of Dubai, designates the areas in which non-nationals may hold property. Within those designated areas a non-national may acquire freehold ownership, usufruct rights, or leasehold rights for up to 99 years; the emirate's published position provides for none of the three outside them. In Abu Dhabi, article 3 (ii) of Law No. 13 of 2019, amending Law No. 19 of 2005, allows non-UAE nationals, whether individuals or companies, to own and acquire all original and in-kind rights in property located within designated investment areas.
Registration costs in Dubai are published by the Dubai Land Department. The registration fee on a sale is 4 per cent of the sale value, which the Department sets as 2 per cent payable by the seller and 2 per cent by the buyer. Fixed items are added: AED 250 for the issue of the title deed, AED 225 for a unified map under Dubai Municipality, AED 250 for villas and apartments, and knowledge and innovation fees of AED 10 each. A registration trustee fee of AED 4,000 plus VAT applies where the sale value is AED 500,000 or more, and AED 2,000 plus VAT below that. A purchase may concern a completed property on the secondary market or an off-plan property bought on a developer payment schedule.
Ownership can also open a residence route. The federal identity and citizenship authority grants a five-year Golden Residency to the owner of property worth at least AED 2,000,000 held without a loan, on production of a letter from the emirate's real estate registration department proving ownership, valid health insurance and a passport valid for at least six months. The ten-year Golden Residency is the public-investment route, on a minimum of AED 2 million. The authority is not consistent with itself on the property route: its Golden Residency page and the government portal both give five years, while its older real estate investor service card, last updated in December 2024, still gives ten.
This information is provided for educational purposes and does not constitute investment advice. For a specific transaction (designated areas, taxation, financing, legal aspects), the support of a qualified professional is recommended.
Key sectors & salaries in the United Arab Emirates
Ranges are indicative and reflect the expatriate packages offered by international companies (salary + housing + benefits).
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Understand the professional cultural codes that shape everyday work in the United Arab Emirates.
Each dimension places the country on a 0 to 8 scale between its two poles. Framework and sources: our methodology.
Communication
Working culture in the Emirates places weight on context, on the relationship and on preserving face. Part of the meaning is carried by what is left unsaid, by tone and by the personal bond, rather than by direct explicit statement. This sits alongside a highly international, English-speaking working reality, particularly in the free zones and in multinationals, where practices from many countries mix. Human contact and courtesy carry as much as the message itself.
Do
- Invest in the relationship and courtesy before getting down to business
- Read the context, the tone and what is left unsaid as much as the words
- Favour direct personal contact for important matters
Avoid
- Do not be blunt or overly direct, especially in public
- Avoid causing a counterpart to lose face
- Do not rely on written messages alone for sensitive topics
Real-world scenario
At a first meeting, the time given to greetings and to the relationship is not a digression: it prepares the work. Taking that time before turning to business is expected.
Feedback
Feedback tends to spare the person and the relationship. Negative criticism is rarely expressed head-on or in public; it passes through indirect wording, context or a private conversation. In a workplace drawing on many nationalities, practice varies, but preserving face remains a constant to factor in.
Do
- Deliver criticism in private and with tact
- Acknowledge the positives first, then raise areas for improvement with care
- Read indirect signals and silences
Avoid
- Do not criticise a colleague in public
- Avoid blunt frankness, which can read as a lack of respect
- Do not mistake polite agreement for full buy-in
Real-world scenario
Rather than pointing out a mistake in a meeting, a manager will raise the subject one on one, protecting the person's standing. The substance gets through, but the form protects the relationship.
Persuasion
In the Emirati business environment, persuasion rests heavily on the relationship, on reputation and on the trust granted to the speaker, as much as on demonstration. The orientation is pragmatic, geared toward results and concrete references, without neglecting form and the respect owed to each person's position. The range of nationalities present makes it worth adapting the approach to the counterpart.
Do
- Lean on concrete references and an established track record
- Build personal trust alongside the argument
- Adapt the approach to the counterpart's own working culture
Avoid
- Do not rely solely on technical arguments detached from the relationship
- Avoid direct, insistent pressure
- Do not overlook counterparts' status and position
Real-world scenario
A recommendation from a trusted contact often opens more doors than a flawless presentation. The relationship and the reputation carry as much weight as the proposal itself.
Leadership
The relationship to authority is distinctly hierarchical. Position, status and seniority are recognised and respected, and the leader is expected to be a reference figure who decides and takes responsibility. This describes the national frame first: in multinationals and free zone companies, where teams are highly international, day-to-day work can feel markedly more horizontal, informal and English-speaking. Respect for hierarchical levels remains an important marker to know.
Do
- Identify and respect the chain of command and status
- Address the right decision level
- Show the respect due to seniority and position
Avoid
- Do not bypass a manager to go over their head
- Avoid openly challenging authority, especially in public
- Do not treat a senior executive with premature familiarity
Real-world scenario
In a meeting, it is often the most senior person who opens and closes the discussion. Showing them the expected respect eases the whole exchange.
Decision
The final decision most often rests with the leader or the most senior manager. Consultation and discussion have their place upstream, but the final call is made at the top rather than through distributed consensus. The process can be fast once the decision is validated by the decision-maker, with the relationship of trust helping things move forward.
Do
- Identify the real decision-maker and address them
- Prepare a clear case and secure support upstream
- Accept that the final call goes up to the top
Avoid
- Do not expect a formalised consensus among peers
- Avoid going around the identified decision-maker
- Do not confuse an open discussion with a decision made
Real-world scenario
After a phase of discussions, it is the leader who decides and communicates the decision. Having earned their trust beforehand often speeds up the process.
Trust
Professional trust rests largely on the personal relationship, on reputation and on network. Trust is granted to a person with whom a bond has formed and whose reliability is attested, more than on the basis of a single transaction. Personal networks play an important role, and once trust is established, relationships are lasting and open doors.
Do
- Invest time in the relationship and in-person meetings
- Be reliable and honour commitments over time
- Cultivate the network and the reputation
Avoid
- Do not rush the stages of the relationship
- Avoid a purely transactional, hurried approach
- Do not underestimate the importance of recommendations
Real-world scenario
An Emirati partner will often prefer several meetings and an established bond of trust before committing. That relationship time is an investment, not a formality.
Disagreement
Disagreement is expressed indirectly and with measure, avoiding the public confrontation that would cause loss of face. Contradicting a superior or a counterpart head-on in a meeting is rare. Reservations are voiced in private instead, through nuances or via a third party. The absence of open objection does not always mean full agreement.
Do
- Voice reservations in private and with diplomacy
- Sound out real positions outside meetings
- Propose alternatives without calling anyone into question
Avoid
- Do not contradict a counterpart in public
- Avoid direct confrontation and raised voices
- Do not take silence for full agreement
Real-world scenario
If a project raises reservations, they will rarely be expressed in session. A one-on-one conversation will reveal the real positions and move the subject forward.
Time
The relationship to time is polychronic: several matters can run in parallel, and availability for the relationship often comes before strict punctuality. This coexists with a demand for efficiency in international business environments, and with rhythms set by law, such as the two-hour daily reduction in working hours during Ramadan. There is no statutory weekend in the private sector: the law provides for at least one paid rest day a week, set in the employment contract, and practice varies by employer and sector. The federal public sector works a four-and-a-half-day week from Monday to Friday.
Do
- Keep some flexibility in managing time and appointments
- Confirm important meetings and deadlines
- Check the employer's own working week rather than assuming one
Avoid
- Do not read a postponement or a delay as a lack of seriousness
- Avoid imposing a rigid schedule with no slack
- Do not underestimate the time devoted to the relationship
Real-world scenario
A meeting may be moved or expand to other topics and people. Approaching time with flexibility, while confirming key deadlines, avoids many misunderstandings.
How the UAE compares
| Dimension | Low-context, task-oriented workplaces | |
|---|---|---|
| Communication | Explicit, low-context, to the point | High-context, relationship-driven, in a highly international environment |
| Feedback | Direct, frequent, framed constructively | Indirect, given in private, preserving face |
| Persuasion | Applications first: cases, data, results | Pragmatic, carried by the relationship and trust |
| Hierarchy | Relatively flat, accessible managers | Marked, with respect for status and seniority |
| Decision | Made by the manager after input, executed quickly | Made at the top, after consultation |
| Punctuality | Punctuality expected, meetings start on time | Flexible relationship to time, the relationship comes first |
| Trust | Task-based, built through work and results | Relationship-based, built on personal bonds and reputation |
| Disagreement | Expressed openly, kept impersonal | Voiced with restraint, without public confrontation |
Practical advice
Your first weeks in the UAE
- Invest in the relationship and courtesy from the very first exchanges
- Map the chain of command and address the right decision level
- Adapt to a workplace drawing on many nationalities while respecting local codes
- Plan ahead for the formalities: residence permit, Emirates ID and health insurance
Building a partnership with an Emirati company
- Plan for several meetings and relationship time before any commitment
- Take care of your reputation and recommendations, they open doors
- Express disagreements in private, with diplomacy
- Honour commitments over time, reliability builds trust
Frequently asked questions
Do you need a visa to enter the UAE, and is that the same as being able to live there?
They are two different things. Entry is set in nationality bands: Gulf Cooperation Council citizens need no visa; a long list of nationalities is admitted without arranging a visa in advance, including Australia, Canada, China, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, the United Kingdom, the United States and the EU and Schengen states; other nationalities obtain an entry visit visa in advance through a sponsor. How long that admission lasts is not stated centrally, and missions give figures that do not agree, so confirm it with the UAE mission accredited to your own country. Russian citizens are admitted for 90 days within any 180-day period under a mutual visa exemption in force since February 17, 2019. Living and working in the country is a separate authorisation, a residence permit tied to a job, a company, a property or a defined category. See decision 3: Entry and residence.
Do you pay tax if you live in Dubai?
The UAE levies no income tax on individuals. VAT applies at 5% and a federal corporate tax on business profits has applied since financial years beginning on or after June 1, 2023. An individual's overall position still turns on where they are tax resident and on the treaty in force between the UAE and the other state concerned, which is a matter for a qualified professional. See decision 4: Salary without income tax.
What is the cost of living in Dubai?
The absence of an income tax on individuals does not make the cost of living low: the budget is driven by housing, private schooling and health insurance, the last of which is a condition of issuing and renewing a residence permit. For an estimate based on a specific profile, see decision 1: Living in Dubai.
What is the UAE Golden Residency and who can get it?
It is a self-sponsored long-term residence permit issued by the federal identity and citizenship authority, and its duration depends on the route. A public investment of at least AED 2 million carries ten years, as does the exceptional-talent category, which covers executive directors on a salary certificate of no less than AED 50,000. Ownership of property worth at least AED 2,000,000 without a loan carries five years, as does an entrepreneur project valued at no less than AED 500,000 and certified as innovative. See decision 3: Entry and residence.
Do you need to speak Arabic to work in Dubai?
Arabic is the official language, and English is the working language in most international companies and in the free zones, including the Dubai International Financial Centre and Abu Dhabi Global Market, which run their own English-language legal frameworks. See decision 2: Working in the UAE.
Free zone or mainland for setting up a company?
It depends on the activity and on whether the customers are domestic or international: a free zone is licensed by an individual emirate and centred on the zone and international markets, while the mainland allows direct trade throughout the country. 100 per cent foreign ownership has been possible in both for most activities since 2020, with restrictions retained for activities designated as of strategic impact. See decision 5: Setting up a company.
Can foreigners buy property in Dubai?
Yes, in the areas designated for ownership by non-nationals in Dubai, and in the investment areas in Abu Dhabi. Within those areas a non-national may hold freehold, a usufruct, or a lease of up to 99 years; outside them the emirate provides for none of the three. Property worth at least AED 2,000,000, held without a loan, opens a five-year Golden Residency. See decision 6: Buying property.
What rules should you know on the ground (insurance, alcohol, Ramadan)?
Health insurance is required for a residence permit, and since January 1, 2025 that requirement covers private-sector employees and domestic workers in all seven emirates. Alcohol is regulated at emirate level, and the federal position is that drinking without a licence, or being under the influence in public, is a punishable offence. During Ramadan, working hours are reduced by two hours a day for Muslim and non-Muslim employees alike with no deduction from wages, non-Muslims are not required to fast, and restaurants and mall food courts provide designated areas away from those who are fasting. See decision 3: Entry and residence.
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