EXPATRIATION.IO, cost of living tools for expats
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Contractual framework

Terms of sale

Last updated: April 26, 2026

Preamble

These terms of sale (hereinafter "Terms") govern the contractual relationship between Sidney LAKEHAL, publisher of the app.expatriation.io site, and any adult natural person or legal entity making a purchase on this site (hereinafter "the customer"). By validating their order, the customer acknowledges having read these Terms and accepts them without reservation.

Article 1. Seller identification

  • Sidney LAKEHAL, sole proprietorship (entreprise individuelle)
  • SIRET: 889 934 162 00013
  • Address: 78 Avenue des Champs-Élysées, Bureau 562, 75008 Paris, France
  • Contact: contact@expatriation.io

Article 2. Purpose and product catalog

These Terms govern the distance sale, by electronic means, of downloadable digital editorial products. The catalog marketed on app.expatriation.io is evolving and includes in particular:

  • Editorial guides by expatriation corridor: PDF documents presenting the tax, social, and cultural framework of a given expatriation corridor (for example France-Switzerland).
  • Detailed salary simulation reports: PDF documents generated on demand, presenting a personalized simulation of net salary in a given jurisdiction based on the parameters entered by the customer (gross compensation, family status, sub-jurisdiction).

Each product is the subject of a detailed description on its dedicated page, accompanied by the price applicable at the time of the order.

Article 3. Pricing

Prices are indicated in euros, all taxes included, on each product page. The applicable price is the one displayed at the time the order is validated. The publisher reserves the right to modify its prices at any time, without prejudice to orders already validated.

Article 4. Ordering

Ordering is carried out by redirection to the secure Stripe payment platform via a Stripe Payment Link. The customer enters their delivery email address and proceeds with online payment. Before finalization, the customer is invited to expressly confirm that they have read and accepted these Terms as well as the Privacy Policy, and that they waive their right of withdrawal in accordance with Article 7.

The order is final only upon effective receipt of payment by Stripe.

Article 5. Payment

Payment is exclusively made online, via the Stripe platform. The payment service provider is:

  • Stripe Payments Europe Ltd
  • 1 Grand Canal Street Lower
  • Grand Canal Dock
  • Dublin 2, Ireland

No banking data transits through EXPATRIATION.IO systems. The accepted payment methods are those offered by Stripe at the time of the order (major bank cards, SEPA direct debits depending on configuration, compatible electronic wallets).

Article 6. Delivery

Delivery is carried out by electronic means exclusively. The product (PDF file) is attached to a transactional email sent via the Resend service provider to the email address entered by the customer at the time of the Stripe payment. The delivery time is generally a few minutes after payment confirmation by Stripe. In case of non-receipt of the email within 30 minutes, the customer is invited to check their spam folders, then to contact contact@expatriation.io.

Article 7. Right of withdrawal

In accordance with Article L221-28 13° of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of digital content not supplied on a tangible medium, the performance of which has begun after the consumer's prior express consent and express waiver of the right of withdrawal.

When placing an order, the customer expressly accepts, by ticking the box provided for this purpose on the payment page, that delivery of the digital product begins immediately after payment. The customer thus acknowledges losing the 14-day right of withdrawal for downloaded products.

Article 8. Legal warranties

The marketed products benefit from the applicable legal warranties:

  • Legal warranty of conformity: Articles L217-3 and following of the French Consumer Code.
  • Warranty against hidden defects: Articles 1641 and following of the French Civil Code.

Any complaint must be sent to contact@expatriation.io specifying the order reference.

Article 9. Customer service and complaints

Customer service is provided by email at contact@expatriation.io. The indicative response time is 5 business days.

Article 10. Consumer mediation

In accordance with Article L612-1 of the French Consumer Code, the customer has the option to use a consumer mediator free of charge for the amicable resolution of any dispute. The contact details of the competent mediator will be communicated upon simple request to contact@expatriation.io.

Article 11. Personal data

The processing of personal data collected as part of the order is governed by the Privacy Policy of the site, to which the customer is invited to refer.

Article 12. Intellectual property and license to use

The marketed products (PDF files) are protected by copyright. Purchase grants the customer a strictly personal and non-exclusive license to use. Any reproduction, redistribution, public availability, or commercial use is strictly prohibited without prior written authorization from the publisher.

The delivered files may include technical markers allowing traceability of any unauthorized distribution. Any unauthorized distribution or redistribution of a purchased product may be subject to legal proceedings on the basis of copyright law and may result in civil and criminal liability for the offender.

Article 13. Applicable law and jurisdiction

These Terms are governed by French law.

In the absence of an amicable resolution and after possible recourse to consumer mediation, any dispute relating to their performance or interpretation may be brought, at the choice of the consumer client, before the court of the place where they resided at the time of the conclusion of the contract or the occurrence of the event giving rise to liability, or before the court of the publisher's place of residence (Paris, France).

Disclaimer

The editorial products marketed on app.expatriation.io are provided for informational and educational purposes. They do not constitute personalized tax, legal, or financial advice. For personal decisions, the customer is invited to consult a qualified professional: tax attorney, certified accountant, notary, or immigration counsel depending on the nature of their situation.